Smooth Privacy Policy

1. Introduction

Smooth (“we”, “our”, or “us”) provides an AI-powered automation platform that enables users to connect third-party services and create automated workflows.

This Privacy Policy explains how we collect, use, and protect information when you use our services.

By using Smooth, you agree to the practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account or sign in using a third-party identity provider, we may collect:

• Name
• Email address
• Basic profile information
• Authentication identifiers provided via OAuth or similar authorization mechanisms

This information is used solely for authentication, account management, and service delivery.

2.2 Connected Service Data

If you connect third-party services (such as email providers, messaging platforms, or other business tools), Smooth may request access to certain data necessary to execute automation workflows configured by you.

Depending on the connected service, this may include:

• Message content and metadata
• Sender and recipient information
• Timestamps

3. How We Use Information

We use collected information to:

• Authenticate users
• Execute user-defined automation workflows
• Send messages when configured by the user
• Maintain platform functionality and reliability
• Provide customer support

We do not use personal data for advertising, behavioral profiling, or marketing analytics.

4. Third-Party API Data Usage & Compliance

When users connect third-party services, Smooth accesses data solely to provide user-facing automation functionality.

Connected service data:

• Is used exclusively to execute workflows configured by the user.
• Is not sold to third parties.
• Is not used for advertising.
• Is not used to train artificial intelligence or machine learning models.
• Is not accessed without explicit user authorization.
• Is not shared with third parties except as required to provide the service or comply with legal obligations.

Human access to connected service data is strictly limited and only occurs:

• With explicit user consent for support purposes, or
• When required for security, fraud prevention, or legal compliance.

5. Google API Services Data Policy Compliance

Smooth's use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

Google user data:

• Is used only to provide user-facing functionality.
• Is not used for advertising.
• Is not sold to third parties.
• Is not used to train artificial intelligence models.
• Is accessed only with user authorization.

Users may revoke Google access at any time via their Google Account permissions settings.

6. Microsoft API (Microsoft Graph) Data Usage

When users connect Microsoft services, Smooth accesses Microsoft Graph API data solely to execute user-configured automation workflows.

Access is granted through delegated permissions and can be revoked at any time through Microsoft account settings.

7. Data Storage & Security

We implement industry-standard security measures, including:

• Encrypted data transmission (HTTPS/TLS)
• Encryption of sensitive credentials and tokens at rest
• Role-based access controls
• Secure cloud infrastructure

Access tokens for connected services are securely stored and can be revoked by users at any time.

8. Data Retention

We retain user data only as long as necessary to:

• Provide the service
• Comply with legal obligations

9. User Rights

Users may:

• Request access to their stored personal data
• Request correction or deletion
• Revoke third-party service access at any time

To exercise these rights, contact: support@smooth.cl

10. Third-Party Services

Smooth integrates with third-party services. These services operate under their own privacy policies, and we encourage users to review them.

We are not responsible for the privacy practices of third-party services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised “Last updated” date.

Continued use of the service after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy, please contact: