Terms of Service

1. Acceptance of Terms

By accessing or using Smooth (“the Service”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Smooth is an AI-powered automation platform that enables users to connect third-party services and create automated workflows.

The Service processes user-configured inputs and executes actions such as:

• Reading messages or data from connected services
• Generating automated responses
• Sending messages or performing actions on behalf of users

Smooth operates solely based on workflows explicitly configured by the user and does not act independently beyond those configurations.

3. User Accounts

To use the Service, you must:

• Provide accurate and complete account information
• Maintain the confidentiality of your credentials
• Be authorized to connect any third-party account or service to Smooth

You are responsible for all activities conducted through your account, including actions executed via automated workflows.

4. Third-Party Integrations

Smooth integrates with third-party services such as email providers, messaging platforms, and other business tools.

By connecting a third-party service, you:

• Authorize Smooth to access and process certain data in accordance with your configuration
• Represent that you have the legal authority to grant such access

Your use of third-party services remains subject to their respective terms and policies.

Smooth is not responsible for:

• Changes to third-party APIs or functionality
• Downtime or interruptions caused by third-party services
• Actions, errors, or policies of third-party providers

5. Acceptable Use

You agree not to use Smooth to:

• Violate any applicable laws or regulations
• Send spam, unsolicited communications, or abusive messages
• Infringe intellectual property rights
• Distribute unlawful, harmful, or fraudulent content
• Attempt unauthorized access to systems or data

Smooth reserves the right to suspend or terminate accounts that violate these Terms.

6. Automated & AI-Generated Content

Smooth may generate automated responses or content using artificial intelligence models.

You acknowledge that:

• AI-generated content may contain inaccuracies or errors
• You are responsible for reviewing outputs when appropriate
• Smooth does not provide legal, financial, or professional advice
• Smooth does not guarantee the accuracy, completeness, or reliability of generated content

Automations are executed based on user configuration, and users are responsible for defining appropriate safeguards.

7. Data & Privacy

Your use of the Service is governed by our Privacy Policy.

Smooth processes connected service data solely to provide the Service and does not sell or use user data for advertising or marketing profiling.

8. Service Availability

We strive to maintain reliable service availability but do not guarantee uninterrupted or error-free access.

The Service may be modified, updated, suspended, or discontinued at any time without prior notice.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

Smooth shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of data, revenue, profits, or business opportunities
• Errors or unintended outcomes resulting from user-configured automations
• Issues caused by third-party services

Your use of the Service is at your own risk.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee that:

• The Service will meet your specific requirements
• Automations will operate without interruption or error
• Third-party integrations will remain available

11. Suspension & Termination

We may suspend or terminate access to the Service if:

• You violate these Terms
• Required by law
• Necessary for security or operational reasons

You may stop using the Service at any time.

Termination does not relieve you of obligations incurred prior to termination.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Chile, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. Updates will be reflected with a revised “Last updated” date.

Continued use of the Service after updates constitutes acceptance of the revised Terms.

14. Contact

If you have questions regarding these Terms: